Neurvora Support

We are here to help you with questions, technical issues, account requests, subscriptions, feedback, and general app support.

Contact Us

For support, please email us at: info@neurvora.com

Website: neurvora.com

When contacting support, please include as much detail as possible so we can help you faster.

What We Can Help With

You can contact us for:

Login or account issues
App errors or crashes
Subscription or access problems
Account deletion requests
Privacy questions
Feature questions
Feedback or suggestions
Problems with focus sessions, routines, or progress tracking
Issues with notifications or app settings

Recommended Information to Include

When sending a support request, please include:

Your account email address
Your device model
Your operating system version
Your app version, if available
A short description of the problem
Screenshots or screen recordings, if helpful
Steps to reproduce the issue

Example

Hello Neurvora Support,

I am having an issue with the app.

Account email:
Device:
App version:
Problem:
Steps to reproduce:

Thank you.

Account Deletion Support

To request account deletion, email: info@neurvora.com

Use the subject line: Delete My Neurvora Account

Please include the email address connected to your Neurvora account.

For full details, see our Delete Account page.

Subscription Support

If you purchased a subscription through Apple App Store or Google Play, subscription management, cancellation, and refunds may need to be handled directly through your app store account.

If you are unsure what to do, contact us and we will guide you.

Privacy Questions

For privacy-related questions, data requests, or account deletion requests, contact: info@neurvora.com

Read our Privacy Policy for more information.

Medical or Emergency Notice

Neurvora is not a medical or emergency service.

If you are experiencing a medical emergency, mental health crisis, or immediate danger, please contact local emergency services or a qualified professional immediately.

Response Time

We aim to respond to support requests as soon as possible. Response times may vary depending on request volume and the complexity of the issue.