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Delete Account

Request deletion of your Neurvora account and associated personal data.

App Name: Neurvora
Company Name: Neurvora Company
Support Email: info@neurvora.com

Account Deletion Request

You can request deletion of your Neurvora account at any time.

To delete your account, please contact us at: info@neurvora.com

Use the subject line: Delete My Neurvora Account

In your message, please include:

  • The email address connected to your Neurvora account
  • Your name or display name, if available
  • A short confirmation that you want your account deleted

Example

Hello,

I would like to delete my Neurvora account.

Account email: [your email address]

I confirm that I want my account and related personal data to be deleted.

Thank you.

What Happens After You Request Deletion

After receiving your request, we may verify your identity to make sure the request is made by the account owner.

Once verified, we will begin the account deletion process.

Account deletion may include removal of:

  • Account profile information
  • Login information
  • Personalization data
  • Focus session history
  • Progress data
  • User preferences
  • App activity connected to your account

Data That May Be Retained

Some information may be retained for a limited period if required for:

  • Legal obligations
  • Security and fraud prevention
  • Payment or subscription records
  • Dispute resolution
  • Compliance with app store or financial requirements
  • Backup and recovery systems

Any retained information will be handled according to our Privacy Policy.

Processing Time

We aim to process deletion requests within a reasonable time after verifying your request.

In some cases, full deletion from backup systems may take longer.

Important Notice

Deleting your account may permanently remove access to your Neurvora data, progress, history, and subscription-related app data.

If you have an active subscription, deleting your account may not automatically cancel your subscription through Apple App Store or Google Play. You may need to cancel your subscription directly from your app store account settings.

Contact

For account deletion requests or questions:

Email: info@neurvora.com
Website: neurvora.com

For general help, visit our Support page.